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General
I want to write the network. What is the address to PBS and NPR?
Check out NPR and PBS addresses, e-mail address, and phone numbers on our Contact WOSU page.
How do I get to WOSU Public Media?
WOSU Public Media is located at 2400 Olentangy River Road, Columbus, OH 43201-1027, directly across from the Schottenstein Center. Click here to see our location on the Ohio State campus map. Click here to be directed to driving directions.
Where do I submit feedback about AirFare magazine?
We love to hear from our readers. Send your comments to Editor, AirFare, WOSU Public Media, 2400 Olentangy River Rd, Columbus, OH 43201-1027. You can also e-mail comments to airfare@wosu.org.
How can I get a community event listed on WOSU's web site?
You can submit your community event here. WOSU reserves the right to edit or omit any information deemed incorrect, misleading, or inappropriate for this site. All rights reserved. No part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without the prior written permission of WOSU Public Media.
How do I become a volunteer at WOSU?
If you would like to become a WOSU volunteer, contact our Volunteer Coordinator at (614) 292-9678 or e-mail volunteer@wosu.org.
Development
What do we get for our membership?
When you join or renew your membership for $75.00 or more, you'll receive the MemberCard automatically. The WOSU MemberCard provides dining savings at more than 200 community-minded restaurants in our viewing and listening area, as well as in thousands of dining establishments nationwide. Check the MemberCard Web site at www.membercard.com for a national listing of participating restaurants. Please note as well that MemberCard offers may vary throughout the year. To increase the value of your MemberCard, benefits are added and substituted on a regular basis. Should any problems arise or if you know of a restaurant that wishes to participate in the MemberCard program, please call 1-800-423-7645.
My thank-you gift hasn't arrived, whom do I contact?
The mailing of our thank-you gifts generally takes four to six weeks from the conclusion of the pledge drive. If you want to check on the status of your gift, please email us at members@wosu.org or call (614) 292-9678 ext 49747.
Human Resources
I'm interested in a job at WOSU. What should I do?
Check out our jobs page her: wosu.org/jobs. We list all job openings there. We provide instructions as well in how to apply for any such opening listed.
Radio
How can I get a copy of a story I heard on WOSU's All Sides with Ann Fisher?
We keep All Sides episodes available for free on the All Sides with Ann Fisher archive page.
How can I get a Public Service Announcement on WOSU?
WOSU 820 does not run public service announcements but does take information by mail, e-mail, or fax for consideration as a possible news story. Check out our address, e-mail address, and phone numbers on our Contact WOSU page.
Where can I purchase recordings heard on WOSU AM and FM?
If your local record store does not have the CD you are looking for, WOSU recommends our online partner Public Radio MusicSource, www.ArkivMusic.com, who returns a percentage of the proceeds to WOSU.
What frequencies can the WOSU Classics Network be heard on?
WOSU FM's frequency in Columbus is 89.7, with repeaters in Coshocton (WOSE-FM 91.1 & 89.5), Mansfield (WOSV-FM 91.7), Marion (WOSB-FM 91.1), and Portsmouth (WOSP-FM 91.5). WOSV, WOSE and WOSB also broadcast four hours of news magazines each weekday, from 5 to 7 am and from 4 to 6 pm
Since AirFare magazine does not have all your music listed, how can I find out what is playing today on WOSU FM?
WOSU 89.7 offers a playlist archive with current and past playlists. Select the date to view the list.
What are the minimum requirements to hear WOSU 820 and WOSU 89.7 online?
Minimum Operating System: Microsoft Windows 95 (Windows 98 or 2000 preferred). Apple Macintosh OS 8.1+ is also supported. Minimum connection speed: 28.8K dial-up modem (56K modem or faster device preferred). Media Player: At least Microsoft Windows Media Player release version 6.4 (WMP 6.4) needs to be installed on your computer to listen to the audio stream. This free software can be downloaded from Microsoft. (Please note that Media Player is included as a standard feature in Windows 98 and later.)
I failed when trying to download MS Windows Media Player. What advice can you offer?
During the download process you need to ensure that all the software code was downloaded into your computer without interruption during the download process. Include the step to run the execution program locally to activate the program and load the icon on the desktop if Windows does not do this automatically. (This final step is confusing to many novice internet users trying to download executable software for the first time.) Once your Media Player software is loaded in your computer, adjust the sound level. Also, ensure the sound is not muted. This is confirmed by clicking on the volume symbol (speaker icon) in the lower right part of your desktop screen to make sure the "mute" selection is not checked.
How can I avoid the irritating 1-3 second interrupts or pauses in the audio flow I sometimes experience when listening to your programs?
Ensure your Windows Media Player buffer size is set to 20-30 seconds. Do this by clicking on "View" --> "Options" --> "Advanced" --> "Change" when using Windows Media Player 6.4 or "Tools" --> "Options" --> "Performance" --> "Network Buffering" in Windows Media Player 7.0. Be aware that at times high activity on the Internet or at your Internet Service Provider (ISP) can cause congestion delays which results in audio flow interrupts or pauses in the normally smooth audio streaming.
I listen to your programming online for 15 minutes, then the connection drops. I get the message "connection with server lost." Why does this happen?
Many ISPs automatically disconnect subscribers if no user activity is sensed by the ISP's system after a defined period of time, such as 15-30 minutes. The ISP will reset the disconnect clock after receiving a request for any link.
WOSU TV
Why do you change regular programming so much for fundraising?
WOSU TV is a public broadcasting station that relies on viewer support for over 40% of the funding required to air the programs you enjoy. While we try to limit the interruptions to regular programming, we hope that our viewers will understand the need to do so and that they take the opportunity to invest in their public television station.
Where can viewers purchase copies of PBS programs?
Viewers can contact Play PBS at 1-800-752-9727 for VHS or DVD copies of programs offered on WOSU TV, or they can visit Shop PBS on the main page of www.PBS.org. For specific product offers, contact Audience Services at WOSU: 614-688-4355.
Where can viewers get copies of WOSU productions?
Viewers should call Voices productions at 1-800-7VOICES to purchase copies of programs produced by WOSU TV.
Why can't WOSU sell/give me a copy of PBS programs?
As a PBS member station, WOSU TV is granted broadcast rights for programs, but not the right to sell copies of programs. PBS holds the rights to duplicate programs/series for sale.
When will you know upcoming TV schedules?
Future programs schedules are finalized at least six weeks in advance. However, all schedules remain flexible and can be changed at any time. All TV listings also appear in WOSU Public Media member magazine, AirFare, and in your local and regional newspapers, as well as on www.wosu.org.
Why doesn't WOSU TV broadcast some programs when they are scheduled nationally by PBS?
PBS member stations determine their own broadcast schedules based on the needs of the communities they serve.
I saw an advertisement on TV about workshops that you offer. What are those?
You saw the spot for Ohio Ready to Learn workshops. They are a series of five workshops targeted to home-based child care providers for children ranging in age from birth to two. The workshops focus on nurturing the young child with books, music and age-appropriate activities, including the careful choice of segments from public television programs for children. The length of each workshop is one-and-a- half hours. For schedules, call (614) 292-9678, extension 4-0775.
Why do my local newspaper's TV listings and TV Guide sometimes differ from what you have listed on the WOSU web site?
In an attempt to remain current and responsive to the needs of our community, it is sometimes necessary to make changes to the WOSU TV broadcast schedule. For this reason, printed material and electronic TV listings can be dated. For the most up-to-date TV listings for WOSU, visit the WOSU TV schedule page at http://www.wosu.org/television/broadcast-schedules/.
Where do I need to aim my satellite dish to best pick up WOSU TV's signal?
Our TV tower is located in Westerville, about three miles north of downtown Westerville on SR 3.
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  Sundays, 7pm, WOSU FM 89.7. From the Top is a weekly, hour-long radio showcase of America's top young classical musicians hosted by acclaimed pianist Christopher O’Riley. more... |
